A Crash Victim's Woes With ICBC's New Enhanced Care Model

A Crash Victim's Woes With ICBC's New Enhanced Care Model

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Jess Holland-Roy suffered injuries in a car accident in September. He's been working with ICBC's new Enhanced Care model since, but he says the system is leaving him without all of the coverage he needs. Today, we learn more about his story, and how the new system works.